Privacy Policy
Last updated: September 9, 2026
Website Inquiry Processing and Care Boundaries
When secure online inquiry submission is available, Ustaff360.ca uses the information you provide to respond to your inquiry and contact you about the service you requested. The website server validates the request, records limited delivery metadata, and sends the inquiry to our shared mailbox through PurelyMail. The website hosting provider processes the request before email delivery. Before this flow is activated, the hosting provider, processing location, and applicable service-provider safeguards must be confirmed.
The local delivery record is limited to an inquiry ID, timestamp, lead category, source, delivery status, retry information, designated ownership metadata, and an HMAC-derived pseudonymous client fingerprint used for rate limiting and abuse control; the raw IP address is not stored. Rate-limit events are pruned after the 24-hour abuse-control window, while the fingerprint attached to an inquiry follows the inquiry record's schedule. The inquiry record is normally kept for up to 30 days for reconciliation and then deleted or minimized. Encrypted message content is retained while delivery is retried and removed after email acceptance. After a delivery failure, it may be retained only for bounded reconciliation for up to 30 days, then deleted or minimized. Mailbox retention and deletion procedures must be established and verified before activation. If an inquiry becomes an approved client or care relationship, the applicable process and retention rules replace this website-inquiry schedule.
Keep the inquiry ID shown after submission and contact us to exercise the access, correction, deletion, objection, or withdrawal rights described in this policy. Whether a record can be located depends on the information still retained under the applicable schedule. Mailbox access and forwarding for designated owners, and any required technical support access, must be restricted and verified before activation. Service-inquiry consent is used only to answer the requested inquiry; any future marketing consent will be separate and optional.
Home Care and Facility Staffing remain pre-launch. A family inquiry may include contact information, Toronto or GTA location or postal code, relationship, broad planning topic, general timing, and a short high-level description. A facility inquiry may include ordinary organization and staffing-planning information. Do not enter health card numbers, medication lists, medical documents, detailed diagnoses, clinical records, resident or patient records, credentials, passwords, or urgent-care details.
1. Introduction
Ustaff360.ca ("we," "us," "our," or the "Company") operates the website ustaff360.ca and may provide access to separately provisioned systems for particular engagements. The public Ustaff360.ca portal is not currently active. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or engage our remote staffing services. By using our services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, company name, job title, and billing information provided when you register, request a consultation, or engage our staffing services.
- Business Information: Job requirements, team structure, project details, and other information you provide when requesting staffing solutions.
- Candidate Information: Resumes, work history, skills assessments, certifications, and professional references of candidates seeking placement through our services.
- Usage Data: IP address, browser type, pages visited, time spent on pages, and other diagnostic data collected automatically when you visit our website.
- Communication Data: Records of correspondence, including emails, messages through any separately provisioned system, and consultation notes.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our remote staffing services
- Match clients with suitable candidates from our talent pool
- Process payments and manage billing for staffing engagements
- Communicate with you about services, proposals, and support requests
- Improve our website, separately provisioned systems, and service offerings
- Screen and vet candidates as part of our recruitment process
- Comply with legal obligations and enforce our terms of service
- Send administrative information, including updates to our policies
4. UCon360 Pilots and Separately Provisioned Systems
UCon360 remains an early-stage platform and is not activated for a client merely because it is described on this website. Before a pilot or another separately provisioned system receives client data, the applicable service agreement or pilot scope must identify the approved sources, purposes, providers, processing locations, permissions, safeguards, retention, deletion, support, and responsibilities.
Depending on that scope, processed information may include authorized emails, messages, documents, spreadsheets, PDFs, shared files, meeting content, file or message metadata, and other operational records. The system may create derived records such as extracted work items, status or exception signals, search indexes or embeddings, answers, workflow observations, source references, system logs, and human-review notes. These records may be used to organize and search approved information, evaluate the pilot, identify patterns or blockers, support workflow review, and present context to authorized people.
Material interpretations and consequential actions remain subject to the human-review process defined for the pilot. Selected hosting, integration, model, or other service providers may process source or derived data only as stated in the approved scope. Retention and deletion periods for source data, derived records, indexes, logs, and backups must be defined before the connection is enabled.
5. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- With Candidates/Clients: As part of the staffing matching process, we share relevant professional information between clients and candidates.
- Service Providers: We may share data with third-party vendors who assist us in operating our website or separately provisioned systems, conducting business, or serving you (e.g., payment processors).
- Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
6. Data Security
Safeguards depend on the service, provider, systems, permissions, and configuration used for the website or engagement. Where technology is included, the applicable access, encryption, retention, logging, backup, recovery, hosting, and processing-location responsibilities must be defined for that service. We do not make a blanket promise of Canadian or United States data residency, end-to-end encryption, or regular security audits across every system. No method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Client and candidate data is retained for the duration of the business relationship and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce agreements.
8. International Data Transfers
Ustaff360.ca is based in Canada and works with remote professionals and service providers in multiple locations. Information may be transferred to or processed in a country other than your own, depending on the staffing engagement, selected tools, and providers. Relevant processing locations, providers, contractual safeguards, and technical controls must be identified for the applicable service or engagement before client data is connected.
9. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access and receive a copy of your personal data
- Rectify inaccurate or incomplete information
- Request deletion of your personal data
- Restrict or object to the processing of your data
- Data portability — receive your data in a structured, machine-readable format
- Withdraw consent at any time where processing is based on consent
To exercise any of these rights, contact us at info@ustaff360.ca.
10. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how you interact with our site, remember your preferences, and improve our services. You can control cookies through your browser settings. Disabling cookies may affect certain functionality of our website.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
12. Children's Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the revised policy.
14. Contact Us
If you have questions about this Privacy Policy, please contact us:
Ustaff360.ca · 74 Alford Crescent, Toronto, Ontario, Canada, M1B 4C2 · info@ustaff360.ca · +1 (631) 246-0111